With a priority support retainer in place, I will deliver prompt support when you need it the most. My priority support clients’ requests are pushed to the top of the support line. I am then on hand as a WordPress expert to answer questions, access the website for direct support or fix errors and problems fast. Any other requests such as adding features to WordPress or installing and setting up plugins take priority over other work.
Priority Support offers an advantageous support rate with guaranteed service delivery levels. For any business where their WordPress website is their lifeblood, this first-class support option delivers absolute peace of mind.
Generally, my priority support service includes:
- General Website Maintenance
- Website Security provision and monitoring
- Frequent WordPress Backups
- Site monitoring – data leaks or unexpected peaks in traffic
- Additional hours for WordPress development or inclusion of new features
- Priority support, on-demand work or a quick turnaround
- Emergency support on weekends
My support packages can be tailored to meet your specific requirements. Contact me for more information.